Frequently Asked Questions

1.	Do you have a catalog?

2.	Can we pay for rentals with a credit card?

3.	How do we pay for the rental?

4.	What is the cancellation policy?

5.	Do you work with travel agents?

6.	Can we rent a property for less than a week?

7.	Are linens and towels provided?

8.	Is the kitchen fully equipped?

9.	Is there a washer & dryer?

10.	Are electric plugs and voltage the same in Europe?

11.	What are the beds like in Italy?

12.	How will we know how to find the property?

13.	What coverage does the travel insurance provide?

14.	How far in advance should we book?

15.	Is there a price break for rentals longer than a week?

16.	What are the check-in and check-out times?

17.	What happens if we have a problem during our stay?

18.	Do you have any references, floor plans or additional pictures?

19.	Is maid service included?

20.	Is additional staff (e.g. maids and/or cooks) available?

21.	Do you arrange airline reservations?

22.	Do we need a car / can we walk into town?

23.	Can we see the property before we rent it?

24.	What's the conversion rate of Euro to US dollars?

25.	What are the terms and conditions for your property rentals?

26.	How do I subscribe / unsubscribe to your newsletter?

27.	What is the difference between a villa and a farmhouse?

28.	What exactly is an apartment in the countryside?